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How to Tell Fake CHI Flat Iron

Today there are hundreds of fake Chi irons out there, a growing wave of counterfeits has driven down prices and created a dilemma for Farouk Systems. So you need to be concerned is if the model of your chi flat iron is authentic.

If the CHI iron is bought through a professional salon or other authorized distributor, give them a call or contact Farouk directly ( (800) 237-9175). They would be able to give you a definitive answer. If not, try these alternative methods.


how to tell fack CHI flat iron

The real chi has stamped GLOBAL BEAUTY NETWORK, INC. in silver on the handle, while some fake ones do not have a comma after the word "Network".
On the inside of the handle it has all of the electrical information embed, NO STICKERS. Any CHI flat iron original model that has a sticker with the iron information on it is more than likely a fake.


CHI original flat iron has a R next to the word CHI. If you buy a CHI original model that has TM after CHI, then it is fake.

Ceramic plates

On authentic CHI irons, the ceramic should not chip or wear off. Cheap knockoffs are made with aluminum plates coated with ceramic. Also, the ceramic plates should "float". Press down on the plate and see if it moves. If the plate moves, or "floats", then you have the real deal.

If you have the owner's manual, it should say GF-1001 on the cover, with contact info for Farouk Systems at the bottom. The manual should be printed in English and should contain a one-year warranty. 

On the back of the CHI box it should say: Manufactured for Farouk Systems, Inc. Houston TX 77090.

Fake one is just lighter in weight. Plus about 60% cheaper.

Pronged cord
The fake ones don't have the 3 pronged cord. But original model has 2 prongs on the plug. 

Older authentic model
An older model could be made in China, Korea or USA, 2 prongs, has the electrical (35w) embedded in the handle, the silver LED printed next to the light, and a manual that has Farouk's address and number from Texas and the one year warranty listed.

Earlier 2009, Farouk founder Farouk Shami issued a press release stating that he will be closing all overseas factories in an attempt to counterfeiting. If you plan to buy a CHI iron in the future, make sure it was made in the USA.
how to tell fake chi flat iron

Where to Buy Authentic CHI Flat Iron

         CHI authentic distributors

         For more information on where to buy authentic CHI flat iron please click here: http://www.farouk.com/Locations.aspx



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mcmoutlet said on Mon, Jun 30th, 2014


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k. hinks said on Thu, Dec 12th, 2013

I have seen chi's made in China at JCP Salon. Very disappointing. Also all the ones in department stores are made in China.

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mathew said on Fri, Oct 19th, 2012

never buy from www.chiflatironsonline.com They sell fake stuff and everything is fake. When you call to return the lady wont speak english or talk to you. online chat she will let you stay there and logoff. not a good place. never buy it.

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Michael Pahel said on Sat, Oct 13th, 2012

I got my fake through Amazon.com but they were excellent at helping me solve the problem. I received a full refund even though it was 6 months old.    In return, I was asked to help with their investigation of the seller.

I was very happy with Amazon's response.

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carol kennedy said on Wed, Jul 18th, 2012

I verified all the info above and feel I have an authentic chi.    However I can not find out how to get repair or replacement under warranty. my chi was purchased in december 2011 as a christmas gift and stopped working a couple of months ago.    I need reimbursement or repair, please advise.

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MIa said on Wed, May 23rd, 2012

don't buy from chionsales.com.cc!

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Hope said on Thu, Apr 19th, 2012

I just got my chi I ordered from walmart.com today.    It's a fake.    I'm furious that walmart would sell fakes.

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Beb said on Fri, Oct 21st, 2011

I bought a chi flat iron from chisstore.com online. Before buying it I tried to get all the information from the live chat rep who confirmed that that the chi was genuine, manufactured in the USA and will be posted to me from USA. And also added that Farouk System warranty it for 2 years for repair and replacement. Well as soon as i made the payment online a yeepee account popped up from China. I went on live chat again and wanted to confirm that this is a local product. Which the rep confirmed. I was sent the chi from China through DHL service. It was a fake one. Upon receiving the product, since it has all the paper work inside to register the product I called Farouk System here in Houston to do that, guess what they told me it is a fake one. They do have the return policy online which when I contacted with the email provided and asked for clarification and that I am going to return that product, no hear from them at all. I got hooked. BEWARE customers. Better buy at a professional salon don't deal with online cheaters.

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Noraasygroups said on Tue, Mar 15th, 2011

It has long been an axiom of mine that the little things are infinitely the most important.

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